Shipping Delivery

Shipping & Delivery

At Jade We Met, every order is carefully prepared to ensure your jewellery arrives safely and beautifully.

Order Processing

Orders are typically processed within 1–2 working days after payment confirmation.
Once your order has been shipped, a tracking link will be sent to you so you can follow your parcel’s journey.

Estimated Delivery Time

West Malaysia: 3–4 working days
East Malaysia: 3–6 working days
Singapore: 3–6 working days

Please note that delivery times may vary slightly during public holidays or peak seasons.

Daily Cut-Off Time

Orders placed before 3:00 PM (Monday – Friday) will be processed on the same working day.
Orders placed after the cut-off time will be processed on the next working day.

💚 At Jade We Met, we believe every unboxing should feel like a small celebration.

Have a question about our jade jewellery, certification, shipping, or your order?

We’re here to help and will be happy to assist you with any enquiries.

💌 Email us at jadewemet@gmail.com

💬 WhatsApp us directly at +6011 28988148

Leave us a message below and we’ll get back to you within 1–2 working days.

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